How does WinDB store data?

WinDB only stores necessary information. Accounts, transactions, and usage logs are kept for a limited time.

Cookies keep sessions active, remember preferences, and make log in from Dhaka or Bangladesh easier.

What rights do I have?

You may view, correct, limit, or delete data. The process starts when you write to support.

How long does bKash or Nagad data stay?

Records required for payment settlement are kept for a limited time. They are kept for account security and to resolve disputes.

What happens if the account is closed?

If the account is closed, only the necessary legal records remain. The rest of the user data is deleted or separated.

Effective date: August 2026

WinDB App Privacy Policy

This page clearly explains what information the WinDB App collects, why it is collected, and for how long. It also explains what information is required for Dhaka and Bangladesh users when using bKash, Nagad, Rocket.

Account information

Transaction records

User rights

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How long data is kept

Many apps do not delete data because there is no time limit; WinDB does not do that; here each data item has a separate retention period, and the reasons are also given.

Data types

How long it is kept

Why it is kept

Account profile

Until the account is active

For login and settings

Security log

90 days

Detect failed logins

Cookie preferences

180 days

Remember session and language

bKash, Nagad, Rocket references

Up to 7 years

To reconcile accounts and resolve disputes

Device and IP logs

30 days

To prevent abnormal activity

Support tickets

24 months

To align with prior

Account data and WinDB Register

Name, phone, and login information are required to register for WinDB; these are needed to keep the account active later. Account settings You will see exactly what information is stored there.

Many users in Dhaka use multiple devices, so sign-in history and device fingerprints are kept to detect unfamiliar access.

Transaction data and WinDB Login

The transactions shown after a WinDB Login are kept separately because they must be reconciled with bKash, Nagad, Rocket, so those records are kept for a limited time.

This policy is for verification and reconciliation purposes only; your payment history is not unnecessarily linked to anyone's profile. Payment method details There is a clearer breakdown on the page

Usage data, cookies, and WinDB Download

After downloading WinDB, small logs are kept of which screen is open, how long it stays, and from which device you logged in; this helps detect performance issues.

Cookies save sessions, remember language, and adjust browser behavior; these small settings help even on slow networks, especially for mobile data users in Bangladesh.

What happens when an account is closed

When an account is closed, most personal information is separated or deleted, only legal and security-related records remain for a limited time.

Your previous support conversations do not remain long; however, if there is an ongoing dispute, that may be kept as a critical part. Help page From here, send request

Your rights and contact

You can view, edit, restrict, or delete your data; you may also change cookie preferences.

If you have any questions, contact the WinDB team policy copy, data requests, and deletion requests. Contact page Start from

How the WinDB App privacy policy works is now clear: accounts, login, and usage data are kept under restricted rules, and WinDB APK users may also exercise their own rights.

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